We are looking for a Customer Service Coordinator
I CAN Network, Australia’s first social enterprise founded by Autistics, is looking for a person with outstanding customer service skills and a strong connection to Autism to support communication with our customers and lead our I CAN Network In-Take Process.
Reporting to the Central Network Manager, the Customer Service Coordinator will be responsible for providing exceptional customer service to customers interested in engaging with our programs. The Customer Service Coordinator will be required to conduct intake calls as part of our program in-take process, respond to Expressions of Interests, answer questions regarding our Mentoring programs, and develop and maintain strong customer relationships. To be successful, the Customer Service Coordinator will view Autism through a positive lens, embracing I CAN’s purpose – to prove what Autistics CAN do.
Please note: the Customer Service Coordinator will need to be available to work flexible hours including some evenings.
How to Apply?
Please apply in writing to [email protected] with ‘Attn: Tiffany – Customer Service Coordinator application’ in the subject title by COB Thursday 31 January 2019. You will need to attach a copy of your CV and a cover letter addressing your suitability to the ‘key responsibilities’ outlined in the job description attached.